1. About these terms
These Terms of Use govern access to websites, products and services provided by Maxtempo Ltd, including Career Elevator. By using a Maxtempo service, you agree to these terms and any additional terms clearly presented for a specific product, beta or subscription.
2. Career Elevator
Career Elevator is an AI-powered career-support service intended to help professionals understand their experience, evaluate opportunities and prepare application materials. It supports your decision-making; it does not make employment decisions on your behalf.
3. No guarantee of employment outcomes
We work to provide useful, personalised support, but Maxtempo cannot guarantee interviews, offers, employment, promotion, salary outcomes or the accuracy or availability of third-party vacancies. Recruitment and employment decisions remain with employers and other third parties.
4. AI outputs and your responsibility
AI-generated outputs can contain errors or unsuitable suggestions. You are responsible for reviewing and approving documents, statements and decisions before relying on them or sending them to employers, recruiters or other third parties.
You must not knowingly ask Maxtempo to fabricate qualifications, employment history, achievements or other material facts.
5. Accounts and access
You must provide accurate account information, keep login credentials secure and notify us promptly if you suspect unauthorised use. You are responsible for activity carried out through your account unless caused by Maxtempo's failure to use reasonable security measures.
6. Acceptable use
You must not use Maxtempo to break the law, infringe another person's rights, introduce malicious code, interfere with service security or availability, scrape or reverse engineer protected parts of the service, impersonate others, or use the service in a way that could harm Maxtempo, its users or third parties.
7. Information and content you provide
You retain ownership of content you submit. You give Maxtempo the limited rights needed to host, process, transform and use that content to provide, secure and improve the services you request. You confirm that you have the right to provide that content to us.
8. Maxtempo intellectual property
Maxtempo's software, branding, product design, website content and underlying systems are owned by or licensed to Maxtempo Ltd and are protected by applicable intellectual-property laws. These terms do not transfer ownership of Maxtempo intellectual property to you.
9. Beta services
Where a product is offered as a beta, preview or trial, features may change, be incomplete or occasionally unavailable. We may ask for feedback and may make changes needed to test, secure or improve the service. Any specific beta offer presented to you will apply alongside these terms.
10. Paid services
If you purchase a paid Maxtempo service, the price, billing frequency, trial or promotional period, cancellation process and any material payment terms will be shown before purchase. Statutory consumer rights are not excluded or restricted.
11. Third-party services
Maxtempo may connect to or rely on third-party services, including job-data sources, payment providers, AI providers and social platforms. Their own terms and availability may apply to your use of those services. We are not responsible for third-party services outside our reasonable control.
12. Availability and changes
We may update, improve, suspend or discontinue parts of a service where reasonably necessary. We will aim to avoid unnecessary disruption and, for material changes to a paid service, provide notice where reasonably practicable.
13. Liability
Nothing in these terms excludes liability that cannot legally be excluded. Subject to that, Maxtempo is not responsible for indirect or consequential loss, loss caused by third-party decisions or services, or loss arising from information you knew or should reasonably have known was inaccurate. Any limitation will be applied only to the extent permitted by applicable law.
14. Ending use
You may stop using Maxtempo at any time, subject to any applicable subscription terms. We may suspend or terminate access where reasonably necessary for security, legal compliance, non-payment or serious/repeated breach of these terms.
15. Privacy and data deletion
Our Privacy Policy explains how we handle personal information. Data-deletion instructions are available at https://maxtempo.com/data-deletion.
16. Governing law
These terms are governed by the laws of England and Wales, without limiting any mandatory rights you may have under the law of your country of residence. Courts with jurisdiction under applicable law may hear disputes.
17. Contact
Questions about these terms can be sent to daz.bedford@maxtempo.com.